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ORDERING INFO

Wedding Dresses


When ordering your wedding dress with us, we offer three options based on your wedding timeframes. These are Made-to-order, Priority-made-order and Ready-to-wear. No matter, if your wedding is next month, or next year, we have got you covered!

We determine your wedding timeframe by working backwards from your wedding date. We always recommend ordering as soon as you have found ‘the one’ as our fabrics are limited, so we can’t determine how long a style will be available for.

Use our simple table below to learn about the key features of each timeframe to help you determine which path to take.

*Please note that on the 1st of August 2022, our Made-to-order timeframes moved to a 6 month period.

WEDDING
DATE IS:
MADE TO ORDER
PRIORITY
MADE TO ORDER
READY TO WEAR
6 + MONTHS
AWAY
10 WEEKS - 6 MONTHS
AWAY
LESS THAN 10
WEEKS


Made to Order

Our most popular option; your gown will be handmade to your size ranges and height. Your wedding date must be more than 6 months away to order a Made-to-order gown

 

GOWNS

You can order any gown in the Made-to-order collection

 

SIZING

Handmade to your size ranges* and shoulder-to-floor height

 

MEASUREMENTS DUE

6 months before wedding date (this will be called your lock in date)

 

ADDITIONAL FEE

Included

 

CHANGE OF MIND

You will only be able to change your order right up to your lock in date

 

ORDER CANCELLATION

You will incur a cancellation fee of €200 EUR if you cancel an order before your allocated lock in date

 

RETURNS & EXCHANGES**

You cannot refund or exchange your gown after it has begun production

 

DISPATCH DATE

6 to 8 weeks before your wedding date


Priority
Made to Order

For an additional fee, your gown will be fast-tracked & handmade to your size ranges and height. Your wedding date must be roughly more than 10 weeks away to order a PMTO gown

 

GOWNS

Use the filter on the Made-to-order collection to see gowns available as priority

 

SIZING

Handmade to your size ranges* and shoulder-to-floor height

 

MEASUREMENTS DUE

On the date of purchase either via email or supplied in your order notes

 

ADDITIONAL FEE

€300 EUR

 

CHANGE OF MIND

You will not be able to change your mind after placing a PMTO order

 

ORDER CANCELLATION

You will not be able to cancel your PMTO order as your gown will have immediately began production

 

RETURNS & EXCHANGES**

You cannot refund or exchange your gown after it has begun production

 

DISPATCH DATE

Up to 2 to 4 weeks before your wedding date. This depends on the wedding gown style and production time


Ready to Wear

In stock & handmade to a standard dress size (XS-XL) ready for immediate delivery. Any bride can order a RTW gown. This is the only option for a wedding date less than 10 weeks away

 

GOWNS

You can order any gown in the Ready-to-wear collection

 

SIZING

Handmade to a standard size and 155cm shoulder-to-floor height

 

MEASUREMENTS DUE

Take measurements before ordering to determine your dress size

 

ADDITIONAL FEE

Included

 

CHANGE OF MIND

You will be eligable for an exchange or credit note if you change your mind

 

ORDER CANCELLATION

You will be eligable for an exchange or credit note if cancel your order before receiving your gown

 

RETURNS & EXCHANGES**

You cannot receive a cash refund, only an exchange or credit note

 

DISPATCH DATE

2 to 3 business days after ordering


WHAT IS A SIZE RANGE?*

A size range is a 5cm range that your measurements fall within and are taken at four, different areas on the body to determine the best fit for your shape. ​For example — a bride may measure an XL bust, L under bust, XL waist and M hip, and we make your gown to the correct size range in each area.

RETURNS POLICY**

Please refer to our Returns & Exchanges page for more information on our Returns Policy.